Ethical behavior tends to be good for business and involves demonstrating respect for key moral principles that include honesty, fairness, equality, dignity, diversity and individual rights. In addition, teachers have a duty to their students and doctors and nurses a duty to their patients. The business decision-making process is a step-by-step process allowing professionals to solve problems by weighing evidence, examining alternatives, and choosing a path from there. A clear set of ethics will not solve every problem, but it will make life far easier. A similar process should be used when making ethical decisions. Choose among alternatives. Strict adherence to Deontological Ethics can improve performance in environments that require strict discipline or adherence to procedure. Leaders need to decide why an ethical decision needs to be made and the outcomes that are desired for the decision. Most people adhere to one of these systems without understanding it. The following page shows, in diagram form, the different steps or stages in this process. People do not lie because their religion teaches lying is wrong, for example. Step 5: Make the decision. Steps in the Ethical Decision-Making Process 1. Author Information . The four steps of the ethical decision-making process are: investigate the ethical issues at hand, identify the primary stakeholders directly affected by that issue, increase the alternative courses of action, and inspect the consequences of these alternatives. A moral decision is a decision made in a way so that action or inaction conforms to one's morals. Save my name, email, and website in this browser for the next time I comment. Introduction. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. However, many business and political leaders practice Pragmatism. For instance, smaller donations to a charity with a high success rate are better than large donations to many charities. Step 2 is to identify the ethical issues in the case. 7. Review the relevant research and theory. This involves examining the facts of the case and asking what ethical issues are at stake. Ethical decision making. Step 7: Evaluate the decision. As a result, you’ll reach ethical decisions that you can explain and defend. Duty-Based Ethics: Based On Rules of Good & Bad, DIY MBA in 1 Day: Read The Top 30 Best Business Books, 21 Experts Reveal How The Benefits of Audiobooks Changed Their Lives, Top 33 Best Productivity Tips & Hacks That Work in 2020, Top 10 Best Password Managers Review & Test [Update 2020], Top 20 Best Books on Leadership and Management 2020, In-depth Blinkist Review – Costs, App & Quality All Tested, How to Become a Solopreneur – 11 Great Steps, 20 Best Books for Starting a Business Successfully in 2020, Top 7 Best Audiobook Subscription Services Review & Test, Top 20 Best Books by CEOs for Executives & Entrepreneurs. Step 4: Evaluate the identified alternatives. Editor(s): Davis, Charlotte BSN, RN, CCRN. You also have the option to opt-out of these cookies by leaving the website. Moreover, it is often difficult to ascertain the long-term effects of an action. Therefore, those companies are really following Rule Utilitarianism. Thus, a person must do good, because doing good makes a person better. We also use third-party cookies that help us analyze and understand how visitors use this website. 7 Step of Ethical Decision Making – Simple & Practical, How To Make Great Decisions 17 Step Checklist, 4. – Step 1: Define the problem (consult PLUS filters) – Step 2: Seek out relevant assistance, guidance and support. Clinical Editor • Nursing made Incredibly Easy! Check your gut Responsible practice requires that you: ' base your actions on informed, sound, and responsible judgment ' consult with colleagues or seek supervision ' keep your knowledge and skills current ' engage in a continual process of self-examination ' remain open ! If you do not understand ethics, you will never be an effective leader or decision-maker. On the other hand, sales, engineering, design, entertainment, and software companies can benefit from Virtue Ethics. Pragmatic Ethics can be effective in situations where people with different values or standards come into contact or conflict. By following a series of steps, you can examine your options from different points of view. Therefore, a person needs to do good even if there is no obvious material benefit or effect. Consequently, most Utilitarian’s weigh the good a business or entrepreneur does against negative results. For example, many companies operate under the guideline that they must never violate the law. For instance, many people do not view violating an unenforceable law, such as the prohibition of alcohol or marijuana, as wrong. All morality and ethics are ultimately based on societal or cultural norms. Step 2: Seek out relevant assistance, guidance and support. Interestingly, there is no firm definition of good or benefits in Utilitarianism. 5. Review relevant formal ethical standards. In particular, Virtue Ethics stresses character and the development of the human soul or mind. The first step in the Five I Format of ethical decision-making involves the identification of the problem. The steps include, defining the problem, identifying the criteria, allocating weight to the criteria, developing alternatives, select alternative, implementing the alternative, and evaluating decision effectiveness. Steps in Ethical Decision-Making . Most people, however, accept there are limits to Deontological Ethics. An ethical dilemma? Seven Steps to Ethical Decision Making. Act Utilitarianism is the belief that each action must be judged on the results and the situation. Epub 2013 Dec 10. However, most businesses actually practice Utilitarian Ethics limited by a few Deontological Principles. Difficult ethical cases 2. Match. In Rule Utilitarianism, actions are judged by utility, but there are hard rules everyone must follow. Steps in the Ethical Decision-Making Process1 Here are a few key points regarding ethical decisions. Think creatively about potential actions. 7 decision-making process steps Identify the decision. It prevents rash decisions, prepares us for more thoughtful … For example, a retailer will sell tobacco in order to finance the expansion of the vegetable department. 10 Steps for Ethical Decision Making Published on 17 November 2011 - Revised on . Will it really make a difference to our customers? Introduction. The first step in ethical decision making is to study basic ethical theories and grasp the thinking behind them. In addition, truth is an absolute value everybody must adhere to. Seven Steps to Ethical Decision Making. A tobacco company that sells cigarettes to children but donates the proceeds to charity is both good and bad. For instance, a business practice that creates lots of jobs is good even if many people judge it unethical. Organizational and Personal Decisions. Great Work Life Powered By 3wise Media - 3wise.com. This defined process also provides an opportunity, at the end, to review whether the decision was the right one. Yet there is little help for them as to a process for making ethical decisions. Five Steps in Making an Ethical Decision: The Five I Format of Craig E. Johnson Step 1: Identify the Problem. A majority of Americans claim to be Christians and follow the Ten Commandments but accept the idea that their government has a moral right to kill the nation’s enemies. A good understanding of basic ethical concepts will enable you to make decisions when new problems or concerns arise. Business situations that might necessitate pragmatic ethics include finance, advertising, and marketing. Other forms of Rule Utilitarianism include hard prohibitions against specific activities that are viewed as evil or destructive. In general, the decision making process helps managers and other business professionals solve problems by examining alternative choices and deciding on the best route to take. What is the first step in making a decision? To explain, under Rule Utilitarianism, a rule must produce a benefit for the organization. In addition, many entrepreneurs believe it is okay to act unethically in order to achieve a goal. Thus, killing is always wrong, even if it is killing an enemy soldier or a terrorist could protect innocent life. Additionally, relationships with government, regulators, competing interests, and the legal system often require Pragmatic Ethical decision making. However, discussing ethics now, even if it becomes messy, complicated, and divisive, is always better than ignoring ethics. Question Your Motives. In making ethical … Decide whether the situation involves legal or ethical issues. For instance, it is not wrong for a starving person to steal food to survive. An executive could have to obey a law which he finds immoral in order to do business in a certain region, for example. Write CSS OR LESS and hit save. Pragmatic Ethics is based on three basic assumptions, codified by the American philosopher John Dewey. ! Daniel Vallero also addressed ethical decision making in his presentation at the 2014 Teaching GeoEthics workshop, and defines this 6-step approach to ethical decision making: State or define the problem/issue Gather information ("facts") from all sides Delineate all possible resolutions. The best way to avoid making the wrong decision is to have a clear set of ethics that will serve as a guide to guide ethical decision making. Gravity. By YourDictionary. – Step … Review your decision. A tobacco company that sells cigarettes to children but donates the proceeds to charity is both good and bad. In addition, a rule against lying encourages customer trust and repeat business. Morals are acquired (learned or self-developed) rules of behavior categorized into 'right' or 'wrong', where the rules typically omit context and nuance. For instance, arguments over the ethics of advertising could hamstring an organization’s marketing efforts. Consider whether social, cultural, religious, or similar factors affect the situation and the search for the best response. An understanding of others’ beliefs can help you avoid making offensive or destructive decisions. Justice perspective Utilitarian perspective2. Under such circumstances, most people turn to religion or philosophy for guidance, which can lead to conflict. Books like Tom Peters and Robert H. Waterman Jr.’s In Search of Excellence promote a kind of Virtue Ethics for business. To be specific, identification means determining the moral question or ethical dilemma of the situation. Using a step-by-step approach is an efficient way to make thoughtful, informed decisions that have a positive impact on your … The cookies store information anonymously and assign a randomly generated number to identify unique visitors. An ethical decision is one where one chooses how to respond to a given situation based on values of “good/right” and “bad/wrong”, as opposed to mere expediency or efficiency. Thus, deceptive advertising, or fraudulent sales practices, can be excused if they benefit the company. Obviously, many modern businesses, including the entertainment industry and retail, follow the General Happiness Principle. However, Pragmatic Ethics are always dangerous because they are complex and uncertain. We fly the flag because most people think patriotism is good. Utilitarianismis the theory that ethics are based on outcomes. For instance, most retailers teach employees that their first duty is to “serve” the customer. Acting in ways consistent with what society and individuals typically think are good values. Rights perspective3. For example, a company that makes a lot of money and donates it all to charity is good. Management lets product quality; or basic business functions deteriorate while it pursues “excellence,” for example. Under Act Utilitarianism, no action is good or bad. Generally, Utilitarianism is best for manufacturers, technology companies, and other organizations that deal with a physical product. Understanding what your ethics are and making those ethics clear to coworkers will make life easier. Before a model can be utilized, leaders need to work through a set of steps to be sure they are bringing a comprehensive lens to handling ethical disputes or problems. Choose the best option. Accordingly, what are the steps in ethical decision making? For example, a to… Generally, a decision-making process should include the steps shown in the diagram below. What are the names of Santa's 12 reindeers? Our Guide Makes It All Simple. This complexity is why many leaders make the mistake of avoiding ethics until it is too late. Apply the ethical decision-making model in the Park article. 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